Quality Standards

We assess and rate accommodation under a set of quality standards agreed by the UK tourist authorities – Quality Standards are the basis for the inspections that take place.

Serviced Accommodation Criteria

This is living accommodation for fixed-term rental for leisure and business purposes. Usually, the letting term is 1 week, with shorter or longer stays possible. To be appointed by the AA, properties are required to undergo a quality-based assessment.

Serviced Accommodation Star Rating

Ranging from 3 to 5, star ratings denote the standard of quality for serviced accommodation.
★ ★ ★ Detailed evidence of care and external maintenance. A good provision of local information and additional recreational items.
★ ★ ★ ★ Very good to excellent standards throughout, with high quality coordinated furniture, fixtures and fittings.
★ ★ ★ ★ ★ Exceptional and outstanding levels of comfort throughout, with an excellent range of items.