About the visit

Would you benefit from a “pre-inspection” visit or would like to benchmark where your business fits in terms of our star ratings? Perhaps you want to know how to reach the next level or attain an AA Red Star award. Taking the form of an anonymous Mystery Guest inspection, we can perform a Gap Analysis visit to benchmark your hotel against thousands of other establishments. No awards are given, but upon departure we will give you a thorough debrief and provide a detailed report, including our recommendations on what your business can do to achieve a certain AA star rating or move up to the next level.

What you need to know

• Carried out by trained and experienced AA inspectors (all inspector expenses to be refunded)
• Designed for those looking to bridge the gap to the next level or to get a measure of their hotel performance during soft opening
• Designed for businesses who want to check where they fit in terms of a star rating or for those who may aspire to attain Red Stars
• Bespoke to your needs

How you can benefit from a Gap Visit

Understand where your establishment fits in terms of a star rating.

Receive valuable feedback from our experienced AA inspectors on how to reach the next star rating level.

Obtain a detailed report and debrief, including recommendations on how to improve your business.